Please make sure to install the emails on these settings:
Setting up your new email:
On Outlook 2010 (2013, 2016 the same)
1.) click on File tab.
2.) Click on Add Account
3.) Click on ‘Manually Configure Servers Settings…” then click Next
4.) Make sure Internet Email is selected and click Next
5.) Enter Your Name
a. Email Address
b. Account Type is POP3
c. Incoming mail server: mail.rit-global.com
d. Outgoing Mail Server: mail.rit-global.com
e. User name: (your full email address)
f. Password: (accounts password)
6.) Click on More Settings…
7.) In the new window click on ‘Outgoing Server’ Tab
8.) Select ‘My Outgoing Server Requires Authentication’ (It must be selected)
9.) Click on Advanced Tab (the same pop up as the previous step)
10.) In Outgoing Server (SMTP) enter 25
11.) Server timeouts you can slide to more than 2 minutes
12.) Click okay to that window
13.) Click next
14.) Accept any pop up window that comes up
The account will be installed.
Please note that if you make a mistake a few times the security on the server might think that you are trying to hack into the email server and might lock you out for an hour.
Just wait a bit and try later again.
Setting up your new email:
On Outlook 2010 (2013, 2016 the same)
1.) click on File tab.
2.) Click on Add Account
3.) Click on ‘Manually Configure Servers Settings…” then click Next
4.) Make sure Internet Email is selected and click Next
5.) Enter Your Name
a. Email Address
b. Account Type is POP3
c. Incoming mail server: mail.rit-global.com
d. Outgoing Mail Server: mail.rit-global.com
e. User name: (your full email address)
f. Password: (accounts password)
6.) Click on More Settings…
7.) In the new window click on ‘Outgoing Server’ Tab
8.) Select ‘My Outgoing Server Requires Authentication’ (It must be selected)
9.) Click on Advanced Tab (the same pop up as the previous step)
10.) In Outgoing Server (SMTP) enter 25
11.) Server timeouts you can slide to more than 2 minutes
12.) Click okay to that window
13.) Click next
14.) Accept any pop up window that comes up
The account will be installed.
Please note that if you make a mistake a few times the security on the server might think that you are trying to hack into the email server and might lock you out for an hour.
Just wait a bit and try later again.